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Return on Investment

Exhibitor Tips, Market-Entry, Participant Tips, Pavilions, Return on Investment

Evaluating Trade Show Relevance

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In the bustling world of commerce, trade shows stand as beacons of opportunity, offering businesses a platform to showcase their offerings, forge connections, and stay abreast of industry trends. However, not all trade shows are created equal, and determining their relevance to your business is paramount to making informed decisions about participation. So, how do you evaluate trade show relevance effectively? Let’s embark on this journey together and navigate the maze of evaluating trade show relevance. 1. Define Your Objectives Before delving into the evaluation process, it’s essential to define your objectives clearly. What are you hoping to achieve by participating in a trade show? Are you looking to generate leads, increase brand awareness, launch a new product, or network with industry professionals? Understanding your goals will serve as a compass in guiding your evaluation criteria and ensuring that the trade show aligns with your business objectives. 2. Research the Industry Focus The first step in evaluating trade show relevance is to assess the industry focus of the event. Consider whether the trade show caters to your specific industry, niche, or target market. Look for trade shows that attract attendees, exhibitors, and speakers who are relevant to your business. Evaluate the exhibitor list, seminar topics, and keynote speakers to gauge the alignment with your industry and identify potential networking opportunities. 3. Assess Attendee Profile Examine the profile of past and expected attendees to determine whether they match your target customer demographic. Consider factors such as job titles, industries, company sizes, and geographic locations. Look for trade shows that attract a diverse yet relevant audience that is likely to be interested in your products or services. Participating in trade shows with a high concentration of your target audience increases the likelihood of generating quality leads and fostering meaningful connections. 4. Evaluate Exhibitor Opportunities Evaluate the opportunities available to exhibitors, including booth options, sponsorship packages, speaking opportunities, and networking events. Consider whether the trade show offers opportunities for visibility, engagement, and lead generation that align with your objectives and budget. Look for value-added features such as matchmaking services, lead retrieval tools, and promotional opportunities to maximize your return on investment (ROI). 5. Consider Geographic Reach Assess the geographic reach of the trade show and its relevance to your target market. Consider whether the trade show attracts attendees and exhibitors from local, regional, national, or international markets. If your business operates primarily within a specific geographic region, prioritize trade shows that cater to that market to maximize your exposure and opportunities for local business development. Conversely, if you’re looking to expand into new markets, consider participating in trade shows with a broader geographic reach to access new opportunities and audiences. 6. Review Past Performance One of the most reliable indicators of trade show relevance is its past performance. Research the history of the trade show, including attendance figures, exhibitor feedback, and post-event analysis. Evaluate factors such as foot traffic, lead generation opportunities, quality of networking, and overall attendee satisfaction. Positive testimonials and success stories from past exhibitors can provide valuable insights into the effectiveness of the trade show in achieving business objectives. 7. Assess Cost vs. Benefits Evaluate the costs associated with participating in the trade show and weigh them against the potential benefits. Consider factors such as booth rental fees, travel expenses, promotional materials, staffing costs, and ancillary expenses. Calculate the potential return on investment (ROI) based on your objectives and projected outcomes. While larger trade shows may offer greater visibility and networking opportunities, they often come with higher costs. Consider your budget constraints and the expected benefits to ensure that the trade show offers a favorable cost-benefit ratio. 8. Seek Feedback and Recommendations Don’t hesitate to seek feedback and recommendations from industry peers, mentors, or professional associations. Reach out to past exhibitors and attendees to gather insights into their experiences and assess the relevance of the trade show to your business. Additionally, leverage online resources such as trade show directories, forums, and social media groups to gather insights and recommendations from fellow exhibitors and industry experts. Evaluating trade show relevance requires a comprehensive assessment of industry focus, attendee profile, exhibitor opportunities, geographic reach, past performance, cost vs. benefits, and feedback from peers and industry experts. By conducting thorough research and analysis, you can identify trade shows that offer the best opportunities for achieving your business objectives and maximizing your ROI. Remember, the key to success lies in choosing trade shows that align closely with your goals, target audience, and budget, ensuring that your participation yields tangible results and contributes to your overall business growth. Read about choosing the right trade show for your business. — About MEET MEET helps international B2B & B2G companies scale in the U.S. through trade shows, events, and strategic connections. Contact Bill Kenney to discuss your U.S. expansion goals bill@meetroi.com or +1 (860) 573-4821.

Exhibitor Tips, Market-Entry, Return on Investment

How to Research Your Target Customer

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In the ever-evolving landscape of business, understanding your target customer is akin to wielding a compass in uncharted waters—it guides your decisions, shapes your strategies, and ultimately leads you to success. However, the process of researching your target customer goes beyond mere demographics; it delves into the psyche, preferences, and behaviors of your audience. So, how do you embark on this voyage of discovery? Let’s navigate the waters of how to research your target customer together. 1. Define Your Ideal Customer Profile Before diving into the depths of customer research, it’s essential to establish a clear picture of your ideal customer. Define the characteristics, traits, and attributes of the individuals or businesses that are most likely to benefit from your products or services. Consider factors such as age, gender, income level, occupation, geographic location, interests, values, and pain points. Crafting an ideal customer profile provides a blueprint for your research efforts and ensures that you’re targeting the right audience. 2. Utilize Market Segmentation Segmenting your target market into distinct groups based on shared characteristics allows for more targeted and effective customer research. Explore different segmentation criteria such as demographic, psychographic, behavioral, and geographic segmentation. By understanding the unique needs, preferences, and behaviors of each segment, you can tailor your marketing strategies and messages to resonate with specific audience segments more effectively. 3. Gather Data from Multiple Sources Customer research involves gathering data from a variety of sources to gain a comprehensive understanding of your target audience. Utilize both quantitative and qualitative research methods to collect data and insights. Quantitative methods, such as surveys, polls, and analytics tools, provide statistical data on customer demographics, preferences, and behavior patterns. Qualitative methods, such as interviews, focus groups, and social media listening, offer deeper insights into customer attitudes, motivations, and perceptions. 4. Analyze Existing Customer Data Tap into the wealth of data available from your existing customer base to uncover valuable insights. Analyze customer transaction histories, interactions, feedback, and demographic information to identify patterns, trends, and preferences. Look for commonalities among your most loyal customers and high-value clients to refine your ideal customer profile further. Customer relationship management (CRM) systems and analytics platforms can help streamline the process of data analysis and interpretation. 5. Conduct Market Research Beyond your existing customer base, conduct market research to gain insights into broader industry trends, competitor strategies, and market dynamics. Explore secondary sources such as industry reports, market studies, academic research, and trade publications to stay informed about the latest developments in your industry. Additionally, consider conducting primary research through surveys, interviews, and focus groups to gather firsthand insights from potential customers and industry experts. 6. Utilize Online Tools and Resources Harness the power of online tools and resources to streamline your customer research efforts. Leverage market research tools, audience analytics platforms, and social media monitoring tools to gather real-time data on customer behavior, sentiment, and engagement. Explore online databases, consumer panels, and demographic profiling tools to access demographic data and consumer insights. These digital tools offer valuable resources for conducting comprehensive and cost-effective customer research. 7. Stay Engaged and Adaptive Customer research is an ongoing process that requires continuous engagement and adaptation to evolving market dynamics. Stay attuned to changes in customer preferences, industry trends, and competitive landscape. Monitor customer feedback, social media conversations, and online reviews to identify emerging patterns and address customer needs proactively. Regularly revisit and refine your ideal customer profile based on new insights and data sources to ensure that your marketing strategies remain relevant and effective. Researching your target customer is a foundational step in building a successful business strategy. By defining your ideal customer profile, utilizing market segmentation, gathering data from multiple sources, analyzing existing customer data, conducting market research, leveraging online tools and resources, and staying engaged and adaptive, you can gain invaluable insights into your target audience and tailor your marketing efforts to drive growth and success. Remember, the key to unlocking the hearts and minds of your customers lies in understanding who they are, what they want, and how you can fulfill their needs. Read about choosing the right trade show for your business. — About MEET MEET helps international B2B & B2G companies scale in the U.S. through trade shows, events, and strategic connections. Contact Bill Kenney to discuss your U.S. expansion goals bill@meetroi.com or +1 (860) 573-4821.

Exhibitor Tips, Market-Entry, Return on Investment

How to Define Trade Show Objectives

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Trade shows serve as bustling marketplaces where businesses can showcase their products, forge connections, and propel their brands to new heights. However, to navigate these dynamic environments effectively, one must set clear objectives. How to define trade show objectives is akin to charting a course before setting sail—it provides direction and purpose and ensures that every action serves a strategic goal. So, how does one go about defining trade show objectives? Let’s explore the steps to setting sail for success. 1. Understand Your Business Goals to Define Trade Show Objectives Before delving into the intricacies of trade show objectives, it’s essential to align them with your broader business goals. Reflect on what you aim to achieve as a company—are you looking to increase sales, expand your market reach, launch a new product, or strengthen brand awareness? Your trade show objectives should complement and support these overarching business goals, serving as a tangible means to propel your company forward. 2. Identify Specific Outcomes Trade show objectives should be specific, measurable, achievable, relevant, and time-bound (SMART). Identify the specific outcomes you hope to achieve by participating in the trade show. Are you aiming to generate a certain number of leads, secure a certain amount of sales, or cultivate partnerships with industry influencers? By quantifying your objectives, you create benchmarks for success and ensure accountability in evaluating your performance post-event. 3. Consider Different Objectives Trade shows offer a multitude of opportunities beyond just sales. Consider various objectives that align with your business goals and target audience. These may include: Tailor your objectives to suit the unique needs and priorities of your business, ensuring that they are both relevant and achievable within the context of the trade show environment. 4. Prioritize Objectives Not all objectives carry equal weight, nor are they equally attainable within the confines of a trade show. Prioritize your objectives based on their importance to your business goals and the resources available. Focus on one or two primary objectives to avoid diluting your efforts and maximize your impact. For example, if your primary goal is to launch a new product, allocate resources towards creating an engaging booth display, organizing product demonstrations, and conducting targeted marketing activities to generate buzz and interest around your offering. 5. Align with Target Audience Consider the demographics, interests, and preferences of the trade show attendees when defining your objectives. Tailor your objectives to resonate with your target audience and address their needs or pain points. For instance, if your target audience comprises tech-savvy millennials, your objectives may include showcasing innovative technology solutions, organizing interactive demos, and leveraging social media platforms to engage with attendees in real-time. 6. Evaluate Success Metrics to Define Trade Show Objectives Establish clear metrics for measuring the success of your trade show objectives. These may include metrics such as the number of leads generated, sales closed, brand impressions, social media engagement, or return on investment (ROI). Define benchmarks or targets for each metric to gauge your performance and identify areas for improvement. Utilize technology such as lead capture software, customer relationship management (CRM) systems, and analytics tools to track and analyze relevant data effectively. To define trade show objectives is a critical step in maximizing the value of your participation and ensuring a return on your investment. By aligning your objectives with your broader business goals, identifying specific outcomes, prioritizing objectives, aligning with your target audience, and establishing clear success metrics, you set the stage for a successful trade show experience. Remember, clarity of purpose breeds confidence, direction, and ultimately, success in the bustling seas of trade show commerce. Read this recent post for more on this topic, Navigating the Trade Show Terrain: Choosing the Right Trade Show for Your Business. About MEET MEET helps international B2B & B2G companies scale in the U.S. through trade shows, events, and strategic connections. Contact Bill Kenney to discuss your U.S. expansion goals bill@meetroi.com or +1 (860) 573-4821.

Market-Entry, Participant Tips, Return on Investment

Navigating the Trade Show Terrain: Choosing the Right Trade Show for Your Business

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In the bustling commerce landscape, trade shows stand as vibrant hubs of opportunity. These events offer a unique platform for businesses to showcase their products, connect with potential clients, and stay abreast of industry trends. However, with a plethora of trade shows spanning various industries and niches, choosing the right trade show for your business can be akin to finding a needle in a haystack. So, how do you navigate this terrain effectively? Let’s delve into the art of choosing the right trade show. Define Your Objectives Before Choosing the Right Trade Show: Before delving into the myriad of trade show options, it’s imperative to define your objectives clearly. Are you aiming to generate leads, build brand awareness, network with industry professionals, or launch a new product? Understanding your goals will serve as a compass in guiding your selection process. Each trade show caters to different objectives, so aligning your goals with the focus of the event is crucial. Research Your Target Audience: Understanding your target audience is fundamental in selecting the appropriate trade show. Consider demographics such as age, gender, profession, and interests. Research which trade shows attract attendees that closely match your target demographic. For instance, a technology company specializing in gaming peripherals would likely find more value in attending gaming expos rather than general tech conventions. Evaluate Industry Relevance: Not all trade shows are created equal. Some cater to broad industries, while others focus on specific niches or emerging sectors. Evaluate the relevance of the trade show to your industry and niche. Look for events that attract key players, influencers, and decision-makers within your sector. Participating in a trade show that aligns closely with your industry ensures that you’re surrounded by individuals who understand your products or services and are more likely to convert into leads or collaborators. Assess Past Performance to Improve Trade Show Selection: One of the most reliable indicators of a trade show’s potential value is its past performance. Research the history of the event, including attendance figures, exhibitor feedback, and post-event analysis. Analyze factors such as foot traffic, lead generation opportunities, and return on investment (ROI) for previous participants. Positive testimonials and success stories from exhibitors can provide valuable insights into the effectiveness of the trade show in achieving business objectives. Consider Geographic Reach: Geographic location plays a significant role in determining the suitability of a trade show for your business. Consider whether you’re targeting a local, regional, national, or international audience. If your business operates primarily on a local scale, attending a national or international trade show might not yield the desired results. Conversely, if you’re business has established product-market-fit in the U.S. then national shows can offer invaluable networking opportunities and exposure to the entire market. Evaluate Costs and Resources: Participating in trade shows requires a significant investment of both time and resources. Evaluate the costs associated with exhibiting at each trade show, including booth rental fees, travel expenses, promotional materials, and staff wages. Calculate the potential return on investment (ROI) based on your objectives and projected outcomes. While larger trade shows may offer greater exposure, they also come with higher costs. Balance your budget constraints with the expected benefits to ensure that you’re making a financially prudent decision. Seek Feedback and Recommendations When Choosing the Right Trade Show: Don’t hesitate to reach out to industry peers, mentors, or professional associations for recommendations and feedback. Their insights and experiences can provide valuable guidance in selecting the right trade show for your business. Additionally, leverage online resources such as trade show directories, forums, and social media groups to gather insights from fellow exhibitors and attendees. Choosing the right trade show requires careful consideration of your objectives, target audience, industry relevance, past performance, geographic reach, costs, and resources. By conducting thorough research and analysis, you can identify trade shows that offer the best opportunities for achieving your business goals and maximizing your ROI. Remember, success at a trade show is not just about being present but about being present in the right place, at the right time, and for the right reasons. For an expanded view on this topic refer to our article The 3 Truths of Gaining U.S. Sales Traction. — About MEET MEET helps international B2B & B2G companies scale in the U.S. through trade shows, events, and strategic connections. Contact Bill Kenney to discuss your U.S. expansion goals bill@meetroi.com or +1 (860) 573-4821.

Exhibitor Tips, Market-Entry, Return on Investment, Workshops and Webinars

MEET’s Intelligent Trade Show & Event System

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In our more than 12 years of helping international companies scale in the U.S., we have seen the many challenges that these companies experience when they try to productively participate in U.S. trade shows & events. The U.S. market is large and highly competitive. The trade show and event landscape is abundant and complex. And U.S. buyers have specific needs and expectations. All of this makes leveraging U.S. trade shows and events particularly challenging. The top critical fail points that we see in companies trying to expand in the U.S. include They select the wrong trade shows and events to participate in They negotiate on emotion and anecdotal information rather than fact Their teams are not well prepared, directed, or empowered to leverage the opportunity They do not have a reliable method to measure and continually improve results To solve this we developed The MEET Intelligent Trade Show & Event System (video). This system is built on a series of analytic tools. TRADE SHOW EVALUATOR (video) helps you choose the best and most efficient trade shows and events for you to participate in based on your target buyer persona and expansion stage. TRADE SHOW NEGOTIATOR (video) reveals the best path to negotiate with each trade show organizer. You will be able to quantitatively value each trade show and help the organizer become an ally in your success. TRADE SHOW COOKBOOK (video) helps you identify the specific value drivers for each trade show and event to properly prepare, direct, and activate your team to engage and enroll targets effectively. Each individual will have specific performance goals pre-, during, and post-event. TRADE SHOW ROI CALCULATOR (video) helps you not only measure the result of each trade show and event against specific value drivers but also gives you a basis for accurate hypothesis testing, rate and option negotiation, and continuous performance improvement If this sounds interesting to you, please tune in. We’re going to have a few more sessions that go into the details of each tool. We’re excited about the evolution of these tools and think that they will have a great impact on your business. We certainly would appreciate any thoughts, questions, or feedback that you have. We’ll see you all again very soon. About MEET helps international B2B & B2G companies gain traction and scale in the U.S. through trade shows, events, and strategic connections. Contact Bill Kenney for a no-obligation conversation: bill@meetroi.com or +1 (860) 573-4821.

Market-Entry, Return on Investment

Developing Strategic Focus

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The hardest part of building an effective strategic focus is having a specific and clear target outcome. The best outcomes are like a destination that you would drive or travel to. When you do this well your vision and focus transcends the organization aligning your team in action and purpose. The more geographically distributed your team and operations are the more important to have a clear and omnipresent strategic focus. Can you imagine leaving your house without a destination? Most likely not. That clarity of destination allows us to plan, follow a route, and to assure that we’re on course. Think about all of the “turn-by-turn” information that you have at your fingertips once you choose a destination in your car. Airplane pilots and ship captains submit flight and route plans before leaving port to assure safety and that desired destinations are reached. Steps to a strategic focus Identify the desired outcome(s)…these should be specific, measurable, and time bound Create an inventory of assets and resources…people, capital, machines, technology, IP, partners, etc… Develop a plan that best utilizes the assets and resources to most efficiently and effectively accomplish the desired outcome(s) by the target date(s) Identify your key success indicators and create system to track results and periodically adjust tactics About MEET (meetroi.com) helps international B2B companies gain traction and scale in the U.S. through trade shows, events, and strategic connections. MEET’s processes help its clients ramp up sales quickly and maintain a steady stream of high-quality prospects going forward. Contact Bill Kenney for a no-obligation conversation: bill@meetroi.com or +1 (860) 573-4821.

Exhibitor Tips, Participant Tips, Return on Investment, SelectUSA

The 5 Rules of U.S. Trade Show Follow-Up

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Do you want to stand out? Do you want to begin building credibility and trust? Do you want to convert your trade show participation into new revenue? If you answered YES to any of these, then you need to master follow-up in the U.S. Failure to have meaningful and timely follow-up will neutralize even the best trade show strategy and execution. We are always astounded to see how poorly most people and companies are at follow-up. Here are the 5 rules that we find to be most critical regarding follow-up. Use them to realize the potential energy that your marketing and sales efforts creates. Immediate: Like fresh produce at the market, new contacts spoil if they are not actioned quickly. Your timely follow-up communicates your interest and intent. Trust is built as your reliability is experienced. Personal: Demonstrating that you’re a good listener by reflecting back on their top interests or needs, builds connection and opens the door for additional conversation. Be professional and respectful always. Ask: Every communication must have a purpose or next step that is revealed by the ask. This could be a request to meet, a reminder to send some promised information, or a nudge to introduce a key stakeholder. Give: Knowledge and relationships are built over time. In the first follow-up share a piece of company collateral or content that relates to your audience’s goal or concern. With each additional communication, show that your expertise is aligned with their needs. Persistent: Thoughtful and persistent follow-up is critical. Make sure to always communicate a relevant valid business reason for the next step that you are proposing. Valid business reasons must be expressed from the customer’s point of view. Let them know, “what’s in it for them”. Your follow-up should align with how you want to be perceived. If you are empathic, eager, and passionate then let that be reflected in your words and actions. About MEET (meetroi.com) helps international B2B growth companies soft-land and scale in the U.S. through trade shows and events. MEET’s processes help its clients ramp up sales quickly and maintain a steady stream of high-quality prospects going forward. Contact Bill Kenney for a no-obligation conversation: bill@meetroi.com or +1 (860) 573-4821.

Return on Investment

A Conversation with Marketing Guru, David Berkowitz, Serial Marketer

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Podcast link available HERE. Podcast Transcript below: Bill : Hey and welcome to the belly2belly podcast. This is the podcast that’s focused on Confessions of an in person marketer. So, today it’s a real privilege to welcome David Berkowitz from serial marketer. Welcome David. David : So much. Great to be here, Bill. Bill : It’s, it’s super to be with you today and you know, so our audience are our b2b companies who are either entering the US or already in the US and and expanding so these are international companies that again are either on their way here or are already here and and really working hard to develop a strong base of customers so they’re, they’re always super concerned about making sure their marketing is is spot on and very focused on the US customer and you know how to engage and enroll those customers most efficiently. So I’d love to dive into a variety of topics today that would really help those, our audience and those customers. And I guess you’re probably the best place to start is really to learn a little bit more about you and serial marketer. But do you want to just take a minute or two and share kind of a little of your background and serial marketer?   David : Yeah, sure. Thanks. So, I’ve had a mix of roles over the past 20 years where I spent most of my career so far on the agency side working on working at 360 i Under Densu and Mri under publicis group and in strategy and marketing leadership roles. Then when on past five years I’ve been focused on working with a lot of tech and product companies and trying to help them figure out how to generate demand and work with expanding their presence in the US. We’re work with a number of international companies that that that were either overseas initially or or had already come here, but then yeah, but this was still a very new market for them in the States and, and helping out with positioning and strategy, some outright business development. And along the way a few years ago, I started this marketing community Serial marketers, that’s just been a lot of fun to build out and so so now we have more than 2000 marketers in the community and it’s just been a great way to go and, and connect a lot of talented folks with each other and source ideas. And gigs and opportunities, recommendations, things like that.   Bill : That’s fantastic. Well, and you know, I think besides that you’re very modest. For the audience. You should know that David is one of the most sought after mentors in the New York ecosystem to help companies entering the US with marketing. So, you know, we’re very fortunate to have you here with us today, David. And so, you know, with that, you know, let’s talk about, you know, the, obviously they’re an ever expanding array of tools that a marketer has sort of at their disposal to help create awareness and create opportunity with with various markets, but when you you sort of survey the current landscape of tools that are available for, for marketers, and particularly, you know, companies coming into the US what are what are the kind of the top tools that are top modes that you would point to as as where maybe companies should look first to begin creating connection into the US market?   David : Well, yeah, so, so a lot of what I see is that companies either try to get a lot of their marketing in place and then but then not have a great way to distribute that and get that in front of the right buyers. Or on the flip side, is a lot of companies that right? They start with getting a salesperson on the ground but then don’t have any kind of presence. And, and so I think one of the things that that a lot especially a lot of newer businesses to this to the states, and this is true more broadly, that they don’t always appreciate is that people like to buy from someone they’ve heard of, and so so so it’s like when you’re just a lot of it is just finding that right balance. And so you do it, you do need relationships, I mean that that like like, that’s just the best shortcut if there is any where you can get directly in front of the target buyer. But if you don’t have great messaging, if you don’t have any friends, if you’re not doing anything to say, calm mind beyond that, then that’s going to fizzle really quickly. You’re gonna max out on typically those low hanging fruit and then it’s like, what are you doing with the rest of that time? And then and also, a lot of the work on the marketing front isn’t going to immediately bear fruit, but it’s stuff that kind of like you have that compound interest over time and so so the more content you put out there, for instance, then the more materials you have for sales team when they’re following up with folks, the more hooks you have out there for marketers who are looking for something related to what you do to actually find you and so the more opportunities you have to have that third or fifth third, or 10th touchpoint with a prospect All of this adds up and and it’s and the one thing I really appreciate as a business owner and and someone worked with a lot of companies like this is that it’s it’s tough to juggle all that especially when you have limited resources. We’re new to a market.   Bill : Right so so in terms of the modes, I heard content so you’re talking about either online content, or, or offline content, things

Return on Investment

Marketing: How to Move the Needle with Cindy Zuelsdorf

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Link to podcast: HERE Podcast Transcript below: Bill : Hi everybody and welcome to the next episode of belly2belly. And we’re just totally excited today to have Cindy Zuelsdorf. I’m sorry, I said that wrong. Cindy Zuelsdorf with us today from Kokoro Marketing and it’s really great to have you well good and you’re also the author of the book seven marketing basics. Welcome, Cindy. Cindy : Hey, Bill. Thank you. Great to be here. Bill : Fantastic. Well, cool. So, you know, it’s, um, you know, we have the opportunity, I think, to really dig into some things that are vexing problems for companies when they’re marketing and trying to get it right. But before we kind of dive into the meat there, do you want to tell us just a little bit about your background and your company just so we have a little context for comments? Absolutely. Thank you. So I get to work with companies who want to get their story out there. But the people running those companies are maybe either feeling just overwhelmed and don’t know what to do in their marketing. Or they’re busy doing other things in their company like running it and inventing new products and services and working with customers and they know they need to do marketing, but they don’t want to do it themselves. So we kind of end up working with two groups of folks like that. And the My background is I spent a long time selling equipment to TV stations, which meant I’d put stuff in a suitcase and get on a plane and go to any country or any city and take that stuff out of the suitcase and show it to the Engineer at the TV station. So very b2b situation at that point and demonstrate equipment and do the sales and then also did some marketing around that as well. And fast forward to now I left that behind and started a new company helping people with their marketing so they can be more successful. Bill : That’s so cool. And obviously that journey has led you to writing your book seven marketing basics. Can you tell us a little bit about that? We certainly want people to buy it. So don’t tell us everything about it. But but give us you know sort of what caused you to do it and what might somebody hope to learn when they read it? Cindy : Absolutely. Okay, here’s what caused me to write it. The phone would ring and people would say can you help me real quick with this marketing thing? Can you help me real quick put this show promo together? Or, Hey, I’m doing a show in another country and I’ve never been there before. What should I do? Anyways, the questions just came wide and often and you know, on so many topics. And the one question that came up over and over again was sort of what’s working and what should I do? Because I feel like there’s too many things to do and what’s working so that came a lot. And after having my own business for a couple of years, at this point, almost six years. I just sat down one day and was like, Okay, what are we doing with our clients and I took out some sticky notes. And I started writing down all the sort of services and things in marketing and marketing automation and the important stuff. And I made a stack of all the important things and try to categorize them and I hit on seven eventually, hence seven marketing basics. And the book I really just lay out what we’re doing with our clients that works right now. And this is in response to people phoning me up and saying, Can you help me with this? And what’s working right now and I put it down in a book so I could share with everybody so you can take what we’re doing with our clients and use it for yourself. Bill : That’s really cool. So are there you know, when you look at strategies, you know, audience are primarily international b2b companies that are coming into the US market. Are there some things in particular that sort of jump off the page is important for companies coming into the US? Cindy : Yes, 100%. Yes. Can I just share an experience? Bill : Please? Yes, please. Cindy : So I was talking with a company in Korea. And they were coming to the US to do their very first trade show and show their cameras at a particular trade show in Vegas, right? And they were asking me like, Well, what do I do? I’ve been staying up till 3am. They were telling me that they stayed up till 3am responding to people’s emails, and they didn’t know how to manage that influx of leads at the show. And I went and saw the person at the show and talked to them and they were just crazy. So I talked to them before the show and at the show in person. So one thing that a person can do is have a system in place for a quick response to someone who’s interested in a product, right? And so in this case, really, really easy. We just talked through a strategy for lead follow up to where if someone’s interested in your camera, going to have in your email system, whether that’s an automated system or whatever, you’re using a simple way to click a button and send the top like five questions people have about that camera. And maybe in that email is a link to a booking, booking a meeting, booking a demo, whatever the thing is, so there’s info and then call to action to take the next step, whatever that looks like, a small call to action that like Hey, I mean, if if

Exhibitor Tips, Return on Investment

Ready for SelectUSA? Crush this 12-Step Checklist to Make Sure

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SelectUSA is an unrivaled opportunity for international firms looking to scale to the U.S. market, making the event uniquely high stakes for economic development organizations, investors, service providers and the high volumes of mature companies in attendance. At MEET, we like to say that effective preparation is 90% of winning the race; this is especially true with SelectUSA. Increased participation rates due to lower barriers to entry (no travel expenses!) have raised the pressure to differentiate. It’s also raised the bar for a well-executed participation strategy. Are you ready for SelectUSA? Here’s a 12-Step Checklist to ensure you’re prepared to step up, stand out and walk away on top. And feel free to connect with us during the event or schedule a meeting with Bill Kenney at bill@meetroi.com. We’d love to hear how it’s going. SelectUSA Preparation Checklist 1. Nail Your Target Know precisely who you want to meet and what outcomes you want to achieve. It’s not enough to identify industries. Focus on categories within industries and refine your personas by role and type. If you’re able to narrow it down to specific people within each organization who you want to meet, go there. 2. Customize Your Value Proposition Always frame your value proposition from your target audience’s perspective. By fine-tuning your value proposition and self-introduction, you’ll help to ensure that every interaction is congruent with how you want to be perceived and your prospect’s pain point, improving the ROI of each interaction. 3. Create Your Agenda Spend time reviewing the SelectUSA agenda and overlay your objectives with valuable content. To increase the likelihood of building connections in these settings, be prepared with questions, speaker research and intelligent chat concepts. 4. Train Your Team Once you identify your internal team, hold an event orientation that focuses on company introduction and messaging. Bonus points if done by persona type and audience! Delegate event responsibilities by skill, type and role, and train individuals for specific tasks. These investments in your team will exponentially increase their likelihood of success, in turn improving yours. 5. Pre-Set Your Meetings Make sure every minute of your team’s time at the event is well-spent by using the big stone approach. Make introductions on LinkedIn and secure meetings with high-value connections (big stones) before the event to ensure they’re on the books. Then fill in with other agenda items (your small stones) to help meet your targets. 6. Prepare Your Pitch Prepare, practice and get feedback on your pitch prior to the event. Don’t be afraid to iterate and adjust, particularly as you consider different audience types and desired outcomes. 7. Collate Your Collateral At an event the size of SelectUSA, a good pitch will not be enough to keep you top of mind for target prospects. Prepare “leave behinds” – company overviews, investor summaries, and product sell sheets – for every meeting. Strong collateral will inform, excite, and remind your audience to take action after you’re gone. 8. Maximize Virtual Event Participation In many ways virtual events have removed the friction to participating in matchmaking, networking and spin-off events. Take advantage of these opportunities and prepare for each accordingly. Have prepared questions to build your intelligence and insights, and SHARE your insights/questions during presentations. Differentiate yourself and be ‘seen’. 9. Nurture Your Relationships Have your post-event communication staged prior to the event and block out time each evening to send these out. For each person you meet, make notes and customize your communications to ensure they feel personal. If you wait more than 24-hours after the event has ended, you’re too late. 10. Identify Your Allies Identify and be prepared to share your objectives with key resources and partners. Empower these allies to connect you with the opportunities that you seek and ask others how you can reciprocate. Network with connectors/leaders who can guide you, introduce you and promote you. 11. Optimize Your Presence Wear comfy shoes…virtual style. Help your team be on time and stay focused. Ensure your space is optimal – good lighting with enough room to stand up and move around – to keep your energy level high. Know the technology and how to navigate the platform so you can focus on actively participating and making connections, rather than “finding the bathroom.” 12. Follow Up Diligently Follow-up is the key to relationship building and event success! Develop pre-written text by persona type and reach out the same day you connect (not the following week). Keep following up until there is a next step. Congratulations! You’re ready to hit the virtual aisles of SelectUSA! And don’t forget to connect with us at the event to let us know how it’s going.   About MEET (meetroi.com) helps international B2B growth companies soft-land and scale in the U.S. through trade shows, virtual and in-person events. MEET’s processes help clients ramp-up sales quickly and maintain a steady stream of high-quality prospects going forward. Contact Bill Kenney for a no-obligation conversation: bill@meetroi.com or +1 (860) 573-4821.

bill@meetroi.com

+1 (860) 573-4821

+1 (860) 573-4821

bill@meetroi.com

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